Tell me what’s happening
We look at a task, the tools you use and where the work gets stuck.
A list of problems and possible improvements.HOW I WORK
Here’s how we’ll work
on your project.
You should know what you’re getting before you hire me. We agree on the work, the price and the tests at the start. As I build, you get to review it.
HOW I WORK
First, I learn how
your team does the work.
We agree on the problem to solve and the cost before I start building. Then you try an early version so we can see what needs adjusting.
Agree on the work
We decide what I’ll build, what it costs and how we’ll check it.
A written proposal.Build and test
I prepare a first version and we try it with examples from your business.
An early version to test and improve together.Put it to use
I show your team how it works, what to check and what to do if something goes wrong.
Instructions, training and support as agreed.WHAT WE CHECK
Check that it does
the work you need.
| Area | What we check | How we check it |
|---|---|---|
| Quality | Whether answers and documents use the right information. | We try common tasks and cases with missing information. |
| Day-to-day use | Whether your team can use the tool, check its work and stop it. | Your team tries it and we record any problems they find. |
| Time and cost | Whether it saves time and what it costs to run and maintain. | We compare the work before and after, including time spent checking it. |
| Maintenance | Who updates the information, account access and connections. | We write down who is responsible and what support you’ve chosen. |
BEFORE WORK STARTS
Know what I’ll build
and what it will cost.
A written proposal
What I’ll build, what the fee covers and which tools you’ll need to pay for separately.
Tests using your work
We try examples from your business together to check whether the tool does what you need.
Instructions for your team
I explain how to use it, who gets access and what ongoing support you can choose.
LET’S TALK ABOUT YOUR BUSINESS
What’s taking up
too much of your time?
Tell me how you handle it today and what you’d like to improve. You don’t need to have a solution in mind or know which tool to use.
Tell me what you need